Booking information

Booking your perfect Vanuatu adventure with ESUMA Tours & Transfers is straightforward and designed for your convenience. Whether you're planning an airport transfer, a private excursion, or a cruise ship tour, we've made the process simple so you can focus on enjoying your trip.

Frequently asked questions

We believe in transparency and want you to feel fully prepared for your journey with ESUMA Tours & Transfers. Here are some of the most common questions our guests ask, providing you with all the details you need to know before you book and travel.

What's the easiest way to book a tour or transfer?
Booking with ESUMA Tours & Transfers is simple—just send us a message via WhatsApp, Facebook, email, or our online form. To secure your booking, please include your name, travel date, pick-up location, number of passengers, and any special requirements. We’ll take care of the rest and confirm your trip quickly.

What's included in the price of your tours and transfers?
Before booking, guests often ask about what’s included in the price, whether tours can be customized, transfer reliability, suitability for families or guests with mobility needs, and what to bring for the day. We’re always happy to provide clear answers to help guests feel confident and prepared for their Vanuatu experience.

Can tours be customized to our preferences?
Yes, absolutely! We pride ourselves on offering customized island tours around Efate. Just let us know your interests and preferences, and we'll work with you to create a personalized itinerary that allows you to experience the real Vanuatu through local insights and cultural connections.

What should I know or prepare for before my tour or transfer?
Before your tour or transfer, we recommend being ready on time for pick-up, wearing comfortable clothing, and bringing essentials such as sunscreen, water, and a camera. For beach tours, swimwear and a towel are useful. Please let us know in advance of any special requirements so we can ensure a safe, comfortable, and enjoyable experience for you.

Are your services suitable for families or guests with mobility needs?
We strive to make our tours and transfers accessible and enjoyable for everyone. Please inform us of any specific requirements for families or guests with mobility needs when booking, and we will do our best to accommodate them, ensuring a comfortable and safe experience for all.

Ready for your Vanuatu adventure?

Travel with locals and experience Vanuatu through local eyes. Our team at ESUMA Tours & Transfers is excited to help you discover the beauty, culture, and hospitality of our island paradise. Book your authentic journey today!